gkbaje's Privacy Policy

What information we collect

For the purpose of account registration and service delivery on gkbaje, we may collect the following types of information:

1.1 Information provided directly by you

• Full name, date of birth and national ID number (for age verification)
• Valid email address and mobile number
• Residential address
• Payment account details (bKash, Nagad, Rocket, Upay or bank account details)
• Password and security question answers

1.2 Automatically collected information

• IP address, browser type and version
• Device type, operating system and unique device identifier
• Date and time of site access (Bangladesh Standard Time, BST, UTC+6)
• Browsing activity, page visits and session duration
• Information collected through cookies and similar tracking technologies

1.3 Transaction-related information

• Deposit and withdrawal history
• Game play history and results
• Information related to bonus usage and promotional offers

Purpose of data use

gkbaje uses your information only for the following legitimate purposes:

2.1 Account management and service delivery

We use your personal information to create, verify and keep your account secure. This includes age verification (services are available only to those aged 21 and above), identity confirmation and preventing unauthorised access to your account.

2.2 Financial transaction processing

Payment information provided is used to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay or bank transfer. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500.

2.3 Communication and support

Our 24/7 live chat support team uses your account information to help resolve your issues. Support is also provided via email.

2.4 Security and fraud prevention

Your information is used to keep our platform secure and to detect and prevent fraudulent activity. gkbaje uses SSL encryption and advanced security protocols.

2.5 Responsible gaming

Information is used to monitor your gaming activity in order to identify potentially problematic behaviour and to provide responsible gaming tools.

Data storage and protection

3.1 Data retention period

gkbaje retains your personal information only for as long as necessary. Data may be retained while your account is active and for the period required thereafter to meet legal obligations, resolve disputes and enforce agreements.

3.2 Security measures

To keep your information secure, we apply the following technical and administrative measures:

• SSL/TLS encryption — all data transfers are encrypted
• Two-factor authentication
• Regular security audits and vulnerability assessments
• Restricted staff access — only authorised personnel can access personal information
• Encrypted storage in secure data centres

3.3 Sharing information with third parties

gkbaje never sells your personal information. However, information may be shared in the following limited circumstances:

• Payment processing partners (bKash, Nagad, Rocket, Upay) — to complete transactions
• Identity verification service providers
• Law enforcement agencies to meet legal obligations
• Fraud prevention and risk management services

All third parties are contractually bound to keep your information confidential and to use it only for specified purposes.

Cookies and tracking technologies

4.1 Use of cookies

gkbaje uses cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser that help improve your browsing experience.

4.2 Types of cookies

• Essential cookies: required for site operation, such as login sessions and security
• Functional cookies: to remember your preferences and settings
• Analytics cookies: to analyse site usage and improve services

4.3 Cookie controls

You can disable cookies at any time through your browser settings. However, disabling certain cookies may limit some functionality of the site.

Your rights and options

gkbaje respects your data protection rights. You have the following rights:

5.1 Right to access information

You may contact us at any time to request a copy of the information we hold about you. We will respond to your request within a reasonable time.

5.2 Right to correct information

If the information we hold about you is inaccurate or incomplete, you may request corrections. This can be done through account settings or by contacting our support team.

5.3 Right to delete information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations, ongoing disputes or incomplete transactions.

5.4 Right to object to processing

You may opt out of marketing communications at any time. To do so, contact us via live chat or submit a request by email.

5.5 Right to data portability

You may request your personal information in a structured, machine-readable format.

Protection of minors

gkbaje strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors. Age verification is mandatory during registration and any account identified as belonging to a minor is closed immediately.

If you believe a minor has opened an account on our platform, please notify our support team immediately.

Policy changes and updates

gkbaje reserves the right to update this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• Sending a notice to your registered email address
• Displaying a notification when you log in to the platform
• Updating the "Last Updated" date on this page

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore encourage you to review this page regularly.

International data transfers

Your information may be processed outside Bangladesh in order to provide our services. In such cases we ensure that your information remains protected in accordance with the standards set out in this privacy policy. Applicable security agreements and encryption measures remain in place for data transfers.

Applicable law and jurisdiction

This privacy policy is governed by applicable law. Any dispute relating to this policy will first be addressed through negotiation. If resolution through negotiation is not possible, the appropriate legal course of action may be pursued.